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Refund Policy

Last updated: October 24, 2024

At Eydahomes, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we're here to help. This Refund Policy outlines the terms and conditions for returns and refunds.

1. Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Non-Returnable Items

Certain items cannot be returned, including:

  • Custom-made or personalized items.
  • Items marked as "Final Sale".
  • Gift cards.

5. Damaged or Defective Items

If you received a damaged or defective product, please contact us immediately for assistance. We will replace the item or provide a full refund, including shipping costs.

6. Contact Us

If you have any questions on how to return your item to us, contact us:

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